Our Team

In addition to our skilled core adjusting team below, we have a network of skilled and competent consultants, including engineers, forensic investigators, property valuators, and quantity surveyors who support our claim process.

Our overall team covers the following regions:
Gauteng, KwaZulu-Natal, Western Cape, Limpopo, Mpumalanga, Northern Cape

Contact:
(T): +27 (076) 767 5455
(E): elaine@resolute-sa.com

Elaine van Brakel

Senior Loss Adjuster - Managing Director: South Africa

Elaine is a seasoned professional with 27 years of experience in Risk Management and Insurance disciplines. She currently concentrates on large and complex claims with a focus on Property Damage, Stock, and Business Interruption claims.

  • Senior Loss Adjuster, Resolute Loss Adjusters (2021 – Present)

    Risk Management and Insurance, Cahill and Thompson (2011 – 2021)

    Head of Department – Rustenburg Platinum Mines – Concentrators – Protection Services (2011)

    Head of Department – Precious Metals Refiners – Protection Services (2008 – 2011)

    Head of Department – Rustenburg Base Metals Refiners – Protection Services (2006 – 2008)

    Head of Department – Process Investigations – Anglo Platinum Process Division (2003 – 2006)

    Project Manager and Team Leader – SAPS Organised Crime Unit (1996 – 2003)   

  • B-Tech: Business Administration
    (Cum Laude) – UNISA (NQF 6)

    Strategic Management V – UNISA

    Project Management V – UNISA

    Organisation Dynamics V – UNISA

    Entrepreneurship V – UNISA

  • Associate - Insurance Institute of South Africa (IISA)

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Fidelity Guarantee

    • Crime Related Losses

    • Goods in Transit

    • Agriculture and Farming

    • Business Interruption

Contact:
(T): +27 (078) 692 4460
(E): takunda@resolute-sa.com

Takunda Ndiriwepi

Senior Loss Adjuster - Head of Operations

Takunda is a qualified economist and chartered business accountant who brings a decade of experience in the Insurance Industry, with a speciality in handling large and complex Business Interruption, Stock, Fire, Electronic Equipment, and Cyber Insurance Claims.

  • Senior Loss Adjuster, Resolute Loss Adjusters (2023 – Present)

    Loss Adjuster/Team Lead – Financial Markets Division, Crawford and Company South Africa (2021 – 2023)

    Financial Controller, Consortium Loss Adjusters (2019 – 2020)

    Trainee Loss Adjuster, Consortium Loss Adjusters (2016 – 2019)

  • Bachelor of Commerce in Economics (NQF 7)

    Higher Certificate in Information Technology (NQF 5)

  • Chartered Business Accountant – Chartered Institute for Business Accountants (CIBA)

    Associate - Insurance Institute of South Africa (IISA)

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Fidelity Guarantee

    • Cyber Claims

    • Goods in Transit

    • Agriculture and Farming

    • Business Interruption

Contact:
(T): +27 (084) 987 0879
(E): megan@resolute-sa.com

Megan van Heerden

Senior Loss Adjuster - Head of Client Engagement and Service Delivery 

Megan is a senior loss adjuster with over 15 years of extensive claim management across a range of disciplines, with a focus in Property Damage claims. 

  • Senior Property Loss Adjuster, Resolute Loss Adjusters (2023 – Present): 

    Loss Adjuster – Property Division, Crawford and Company South Africa (2017 – 2023)

    Claim Supervisor, Road Accident Fund (2011 – 2017)

  • Training in Call Centre Operations and Management 

    Certificate in Report and Proposal Writing 

    Higher Certificate in Short-term Insurance (NFQ5)

    RE5 Qualification: Currently in the process of obtaining this certification.

  • Licentiate - Insurance Institute of South Africa (IISA)

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Agriculture and Farming

    • Goods in Transit

mpho mofokeng

Contact:
(T): +27 (071) 504 0743
(E): mpho@resolute-sa.com

Mpho Mofokeng

Loss Adjuster 

Mpho is a dedicated legal professional with extensive experience in insurance claims management, particularly in General Liability, Professional Indemnity, and Financial Lines.

Having worked for leading firms such as iTOO Specialist Risk, Bryte Insurance, and SHA, she has developed a deep understanding of claims management.

  • Property and Liabilities Loss Adjuster, Resolute Loss Adjusters (August 2024 – Present) 

    General Claims Specialist, iTOO Specialist Risk (March 2023 – May 2024)

    Public Liability and Financial Lines Claims Specialist, Bryte Insurance (February 2019 – February 2023) 

    Professional Indemnity Claims Specialist, SHA (December 2017 – January 2019) 

    Legal Advisor Intern, EOH Legal Services (August 2017 – November 2017) 

    Candidate Attorney, Legal Aid South Africa (July 2015 – June 2017) 


  • Baccalaureus Legum (LLB), University of Johannesburg (NQF 7)

  • Certificate in Corporate Governance, WITS Digital School

    • Material Damage (Buildings, Contents)

    • Public Liability

    • Defective Workmanship

    • Product Liability

Contact:
(T): +27 (083) 408 8478
(E): jody@resolute-sa.com

Jody van Deventer

Senior Loss Adjuster 

Jody is a senior loss adjuster with over 15 years of experience handling large a non-motor insurance claims, with international exposure in Wales, Australia, and New Zealand, with a particular focus in Material Damage and Engineering claims. 

  • Loss Adjuster - Crawford and Company South Africa (2021 - 2025)

    Loss Adjuster - Sedgwick South Africa (2018 - 2020)

    Loss Adjuster - DRM & Associates (2014 - 2018)

    Loss Adjuster - Cunningham Lindsey (2013 - 2014)

    Property Adjuster - Censeo (2012 - 2013)

    Junior Loss Adjuster - Cunningham Lindsey (2010 -2012)

    Property Valuator (2000 - 2009)

  • EQC Accreditation - New Zealand Earthquake Commission

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Engineering

    • Marine

    • Agriculture and Farming

    • Motor and Non-Motor Investigations

    • Crime Related Losses

Contact:
(T): +27 (082) 577 6528
(E): hendri@resolute-sa.com

Hendri de Bruyn

Claims Consultant

Hendri is a skilled and detailed property claims consultant with over 20 years of industry experience specializing in building-related insurance claims.

He has proven expertise in conducting comprehensive investigations, evaluating claims, and delivering detailed assessment reports.

  • Loss Adjuster - Independent (2022 - Present)

    Principal - Potential Properties (2019 - 2020)

    Project Manager - CMV Contractors (2005 - 2019)

    Costing Clerk - Denel Avitation (2001 - 2005)

  • Insurance Institute of South Africa (IISA)
    Member No: 1458736

    Institute of Bankers in South Africa (IOBSA)
    Member No: 8001145072088

    National Home Builders Registration Council (NHBRC)
    Registration No: 3000208724

  • Certificate Business Management - Rand Afrikaans University / SDBL

    Master Practitioner in Real Estate (Principal) - NQF Level 5/PDE Level 5

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Agriculture and Farming

    • Motor and Non-Motor Investigations

Contact:
(T): +27 (078) 762 3149
(E): kamohelo@resolute-sa.com

Kamohelo Motloung

Loss Adjuster

Kamohelo has loss adjusting experience managing various insurance claims related to large and complex property, stock, and business interruption claims.

He is a qualified accountant with a BCom Financial Accounting qualification from Northwest University, and also holds a higher certificate in short-term insurance.

  • Loss Adjuster, Resolute Loss Adjusters (2026 – Present)

    Loss Adjuster – Associated Loss Adjusters (2025 - 2026)

    Intern Loss Adjuster, Sedgwick South African (2023 - 2024)

    Intern Financial Loss Adjuster, Chedza International Loss Adjusters (2021 – 2023)

  • Bachelor of Commerce in Financial Accounting (NQF 7)

    Higher Certificate in Short-Term Insurance (NQF 5)

  • Certificate in Digital Insurance (TDI Academy)

    • Material Damage (Buildings, Contents, Stock, Plant & Machinery, Electronic Equipment)

    • Business Interruption